1. Introduction
Welcome to Xamio Tech Solutions ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and when you use our software product, Stockwise AI (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our Service.
a) Information You Provide to Us:
- Account Information: When you register for a Stockwise account, we collect personal information such as your name, email address, phone number, and business name.
- Business Data: While using Stockwise, you may input data related to your business, including inventory details, sales transactions, and supplier information.
- Your Customer's Information: Our "Customer Management (Khatta)" feature allows you to store information about your customers, such as their name, phone number, and transaction history. We store this data on your behalf, but we will never contact your customers directly.
- Payment Information: When you purchase a subscription, you provide payment information directly to our payment processor (Safepay). We do not collect or store your full credit card or bank account details.
b) Information We Collect Automatically:
- Log and Usage Data: We may log information about your access and use of the Service, such as your IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Stockwise AI service.
- Process your transactions and manage your subscriptions.
- Provide customer support (using the email and phone number you provide).
- Communicate with you about product updates, offers, and promotional emails. You can opt-out of these communications at any time.
- Improve our Service and develop new features.
- Ensure the security of our platform and prevent fraud.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
- Your Customer's Data: We treat your customers' data as strictly confidential. We will NEVER sell this data or use it to market any services to your customers. It is your data, and we only process it as needed to provide the Service to you.
- Service Providers: We may share information with third-party service providers (like Safepay for payments) who perform services on our behalf.
- Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities in Pakistan.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. All data transmitted to and from our server is protected using SSL (Secure Socket Layer) encryption. While we have taken reasonable steps to secure the information, no security system is impenetrable.
6. Your Data Rights
You have the right to access, update, or request deletion of your personal information at any time by contacting our support team.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We advise you to review this page periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: xamiotechsolutions@gmail.com
- By Phone (WhatsApp): 03326642986
- By Address: Chal 9A8R , Abdulakeem ,Khanawal